-
What products does RAAD Tactical offer?
• RAAD Tactical offers a wide range of tactical gear, including clothing, accessories, and equipment for outdoor and tactical activities.
-
How can I place an order?
• You can place an order directly on our website, www.raadtac.shop. If the website is under maintenance, you can also place orders through our WhatsApp number. +92 332 361 4342
-
What payment methods do you accept?
• We accept various payment methods, including credit/debit cards, bank transfers, and local Pakistani payment gateways.
-
How long does it take to process an order?
• Orders are typically processed within 2-4 business days. Shipping times may vary depending on your location and the shipping method chosen.
-
How can I track my order?
• Once your order is shipped, you will receive a tracking number via email or WhatsApp, which you can use to track your order on our website or the courier's website.
-
What is your return and exchange policy?
• We offer a 7-day return and exchange policy from the date of delivery. Items must be in the same condition as when originally purchased and should not be damaged or altered. Certain items, such as personalized or customized products, may not be eligible for return or exchange. Please contact our customer support for more information regarding specific products.
-
What should I do if I receive a damaged or defective item?
• If you receive an item in a damaged or defective condition, please notify us immediately. We understand the importance of quality and inspect products before shipping. In case of any issues, we will make it right.
-
Who covers the return courier charges?
• We will provide a return courier service at our expense, ensuring that you face no additional costs when returning items.
-
How does the refund process work?
• Upon receiving and inspecting the returned item, we will process a full refund to your original payment method.
-
How can I initiate a return or exchange?
• To initiate a return or exchange, please contact our customer support team at [email protected] or call +92-332-3614342. They will guide you through the process and provide you with the necessary instructions.
-
Do you offer international shipping?
• Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination.
-
Do you offer international shipping?
• Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination.
-
How can I stay updated on new products and promotions?
• You can follow us on social media to stay updated on new products, promotions, and events.
-
How do you handle privacy and confidentiality during the return process?
• Rest assured that all personal and sensitive information shared during the return process will be handled with the utmost care and privacy.
-
Who can I contact if I have questions or need support?
• If you have any questions or need assistance with a return or exchange, please don't hesitate to reach out to our customer support team via email at [email protected] or by calling 0092-332-3614342. We are here to serve you