At RA’AD Tactical, we value your satisfaction and adhere to the principles of the Quran and Sunnah. We want to ensure that your shopping experience is pleasant and worry-free. To this end, we have established the following return and exchange policy:
Return and Exchange Period: You can return or exchange purchased items within 7 days from the date of delivery.
Item Condition: The returned or exchanged item should be in the same condition as when originally purchased. The item should not be damaged or altered in any way.
Damaged or Defective Items: If you receive an item in a damaged or defective condition, please notify us immediately. We understand the importance of quality, and we inspect products before shipping. In case of any issues, we will make it right.
Return Courier Charges: We are committed to your satisfaction. We will provide a return courier service at our expense, ensuring you face no additional costs when returning items.
Refund Process: Upon receiving and inspecting the returned item, we will process a full refund using your original payment method.
Exclusions: Certain items, such as personalized or customized products, may not be eligible for return or exchange. Please contact our customer support for more information regarding specific products.
Return Procedure: To initiate a return or exchange, don’t hesitate to contact our customer support team at [email protected] at 0092-332-3614342. They will guide you through the process and provide the necessary instructions.
Privacy and Confidentiality: You can rest assured that all personal and sensitive information shared during the return process will be handled with the utmost care and confidentiality.
Compliance with Quran and Sunnah: We are dedicated to upholding the values of the Quran and Sunnah in our business operations. Our return policy is designed with these values in mind.
Questions and Support: If you have any questions or need assistance with a return or exchange, please don’t hesitate to contact our customer support team. We are here to serve you. By shopping at RA’AD Tactical, you agree to abide by this return policy. We thank you for your trust and support and look forward to serving you with the highest customer service standards.
Contact Us If you have any questions about our Returns and Refunds Policy, don’t hesitate to get in touch with us by e-mail at [email protected]
